VoltDelta Resources
Volt Delta Resources, LLC, a Division of Volt Information Sciences (NYSE:VOL), offers Directory Assistance, Mobility and Telecom, Data and Media, and IT Outsourcing services to the Telecommunications, Financial Services, Contact Center and Enterprise markets. VoltDelta’s business units are VoltDelta OnDemand, Volt Delta International, LSSiDATA, and VoltDelta Resources
VoltDelta OnDemand
VoltDelta OnDemand was formed to extend vast telephony and speech recognition resources rigorously proven in Directory Assistance service to enterprise and telecommunications customer care markets. Engineering teams located in the United States, Canada and the U.K. bring years of quality focused technical expertise to bear in voice user interface design, telephony and VoIP infrastructure, and integration to corporate systems and agent desktops.
Technology introduced by VoltDelta such as exceptionally large dynamic grammars required for accurate name and address recognition are applied to hosted and managed service applications that deliver customer satisfaction and cost savings. A test environment fortified with dedicated carriers switches delivers assurance that VoltDelta’s interactive solutions will perform under a wide range of conditions.
VoltDelta Interactive Solutions is headquartered in Blue Bell, PA. Network operations centers for voice and messaging are located in Rochester, NY, Orange, CA, Raleigh NC, the U.K, and Germany.
VoltDelta International
Volt Delta International serves customers around the world, offering robust, forward-looking solutions in four main business areas: Directory Assistance, Yellow Pages, Contact Centre ACD and Hosted Speech & ACD.
Our solutions are underpinned by expertise in voice automation, signalling, search engine and search strategies, and user interface ergonomics as well as a deep understanding of the call centre environment. In all business areas, our aim is to integrate across media, combining voice, the Web and mobile devices with the latest VoIP based products and managed service offerings.
Maintech
Maintech is an Independent Service Organization (ISO) serving the corporate IT enterprise marketplace in North America. Our target market, Infrastructure Support Services (ISS), is a $152B niche segment of the $647B IT Services market. Our corporate headquarters are in New Jersey, with service centers strategically located from across the US, Canada and the UK.