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We
hope the following information answers any questions you may
have about LSSi or our products and services.
If you would like
to know anything else about our company and what we do, you
can reach us at the following address:
LSSiDATA
1 Sentry Parkway, Suite 6000
Blue Bell, PA, USA 19422
Tel: (800) 210-9021; Tel: (610) 276-4300; Fax: (610) 567-5698;
Email: info@lssidata.com
 Why
Is “Telco-Fresh” Data Important?
Telco-fresh directory listings can have an immediate impact
on your operation, reducing operator work time and boosting
response rates.
Telco-fresh directory listings are of vastly better quality
than merely “telco-sourced” listings. The truth is
that when others claim their listings are “telco-sourced,”
it does not mean that their listings are accurate or fresh!
After all, directory listings in a 10-year old telephone book
are “telco-sourced” – but they are hardly accurate!
To deliver reliable, high-quality directory assistance or list
management services, you need directory listings that are not
only telco-sourced but telco-fresh. Telco-fresh means
the listings are updated on as fast a delivery cycle as the
carrier is capable of providing, in almost all cases daily.
They are the freshest, most accurate listings you can get. That’s
what you get with LSSi.
Are
wireless listings available in the LSSi Database(s)?
Yes, there are presently a small number of wireless listings
in the LSSi Databases. The predominant source for these wireless
listings is business owners who submit their wireless listings
to their Local Exchange Carrier for inclusion in directory assistance
databases. Since LSSi sources its directory listings from the
Local Exchange Carriers, these wireless listings then also appear
in the LSSi Database. LSSi will also support the Wireless Directory
Assistance Database, when it is deployed.
Does
LSSi fix errors that people find in their directory assistance
listings?
Yes we do. LSSi has an entire department that zealously investigates
errors in listings and fixes problems that were included in
feeds we received from the telephone companies. Over time, these
corrections actually make the LSSi Database more accurate than
the source telephone company’s own directory data.
Do
We Have to Add Servers to Work with LSSi?
No, that’s not necessary. When you work with the LSSi Database,
you're freed from the worry and considerable expense of installing
servers, staying current with advancing technology, or keeping
your listings up to date. All of that is taken care of by LSSi.
You simply connect electronically to the database. That's all
you need to give your customers the fastest, most accurate national
directory assistance available.
How
Reliable Is the LSSi Database?
When providing something as important as directory assistance
to your customers, you want to be sure that your directory database
is reliable, no matter what the prevailing conditions. You can
be sure with LSSi. We have state-of-the-art, fully redundant,
disaster-proof sites on two continents, with back-up power supplies,
multiple databases, multiple LANs, and numerous additional features
designed to assure the availability of directory information,
even under extreme conditions.
Can
I Get a Free Demonstration of the LSSi Database?
Yes you can. We'd be happy to connect your operators, call attendants,
or users to the LSSi Database for a free, limited-time trial.
You'll see for yourself, using your own staff, how your operating
costs go down and your service quality goes up – and how
easy it is to offer a performance advantage that your customers
really care about.
Is
Training Available?
Yes. We can provide training for everyone involved in your improved
Directory Assistance function, from operators to administrative
staff and sales.
Does
LSSi Provide Network Management?
LSSi offers full network management to customers. We monitor
the network all the way from our location to your site, to provide
advance warning of any impending problem, even though it may
not involve our own equipment or services.
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